A customer portal provides value to the utility and consumer while unifying the two through improved communication. For this type of tool to be successful, the utility must be able to customize the portal to highlight useful information, and customers need 24/7 access. When this is done right, utilities can reduce call volumes and provide greater customer control over water and energy use.
Xylem is a trusted partner to the utility industry when it comes to collecting robust and reliable data. We enable our customers to reach farther through the application of technology and data driven insights that deliver efficiency and responsiveness to customers.
