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Ripple Effect
  • Aguas Andinas: Tracciare un percorso pragmatico

    Prima di fissare qualsiasi obiettivo di azzeramento delle emissioni, Aguas Andinas si concentra sullo sfruttamento dei dati per ridurre le emissioni in tutti e tre gli ambiti entro il 2030.

    Scopi di più 

  • Ruhrverband: Pianificare il futuro

    La Ruhrverband di Essen, in Germania, sta adottando una prospettiva di sostenibilità a lungo termine, affrontando con decisione le proprie emissioni.

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  • Scottish Water: I primi successi a zero emissioni

    Dal 2021 al 2023, l'azienda ha ridotto migliaia di tonnellate di emissioni di carbonio grazie al monitoraggio da remoto.

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  • Gruppo di drenaggio di Beijing: Definire lo standard in Cina

    Il gruppo di drenaggio di Beijing  è stata la prima utility in Cina a impegnarsi per raggiungere gli obiettivi di neutralità delle emissioni di carbonio. Ha già ridotto il consumo energetico del 15%. 

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  • De Watergroep: Un gioco a lungo termine

    Il più grande fornitore di acqua potabile delle Fiandre, in Belgio, sta integrando il net zero nei processi esistenti e nella pianificazione del capitale.

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  • Watercare: Ripensare la gestione dell'acqua

    L'azienda neozelandese sta modernizzando la propria rete per eliminare gradualmente i combustibili fossili e adottare le energie rinnovabili.

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Water leaders worldwide are dealing with unprecedented disruptions in the face of increasing climate impacts. Digital solutions have shown promise in revolutionizing water systems and bolstering resilience against escalating climate challenges.  

So, what can we learn from those reaping the benefits of digital transformation to become climate-ready? How did they start? And how did they scale?

We spoke to global water, wastewater, and stormwater utility leaders and experts to pull back the curtain on digital transformation – charting their journey and the lessons learned in a new whitepaper.

 

Download White Paper

Moving From Ripple To Wave: 
A Digitalization Playbook

Insights -RE-Utility-Insights-ThePlan_.png

 

Utility Insight:

“Going digital” is not an outcome, it is a way to solve problems. Each utility’s unique strategic goals, regulatory demands, and available data should always underpin any decision about digital investments.

 

Utility Insight:

Listen to your team and connect digital strategy to daily work. Empower operators to use data and digital tools in ways that make their work easier and optimize outcomes.

Insights -RE-Utility-Insights-ThePeople_.png

Insights -RE-Utility-Insights-ThePace.png

 

Utility Insight:

Successful operators find a sustainable pace of change, delivering small wins by putting quality data to work and building thoughtfully on each success. This creates a ripple effect with efforts gaining momentum over time.

Utility Insight:

Utility Insight:

Articulate the value of digital in a way stakeholders can understand and show progress at every step of the journey. Don't wait to tell the story of what's working.

  • International Water Association

    "The right data will get you the right results. Quality data will help you avoid drowning in numbers."

    - Oliver Grievson
    IWA Digital Water Program Chair

  • South Bend Municipal Utilities, Indiana, USA

    “We realized we could use the smart sensor data we were gathering not just for immediate maintenance, but also for future infrastructure planning."

    - Kieran Fahey
    Long-Term Control Plan Director

  • Syndicat d'Eau de l'Anjou, Angers, France

    "I explained to my operators that I wanted to optimize their roles so they could spend more time in the field, reducing the distance between them and our customers."

    - Romain Lhermitte
    Director of Operations

  • Air Selangor, Malaysia

    "We have a lot of data but we need it to be meaningful – we have to be able to connect all the dots. Now, we have cultivated a digital working culture."

    - Ir. Abas Abdullah
    Acting Chief Executive Officer

  • City of Columbus, Ohio, USA

    "Getting visibility of the system has been crucial for our staff.  Previously, they were dealing with a wall of water. Now they have real-time information and can make data-driven decisions."

    -Holly Boyer, P.E.
    Project Manager

  • Buffalo Sewer Authority, New York, USA

    "The way we deliver our projects now is completely different from seven or eight years ago. Everybody is at the table. Our technology is no longer a black box."

    - Oluwole A. McFoy, P.E.
    CEO & General Manager

  • Howard County Water Department, Maryland, USA

    "When you show it, they get it - build a little and show where it has been successful."

    - Daniel L. Davis, P.E.
    Chief, Utility Design Division (Water/Sewer)

  • International Water Association

    "The right data will get you the right results. Quality data will help you avoid drowning in numbers."

    - Oliver Grievson
    IWA Digital Water Program Chair

  • South Bend Municipal Utilities, Indiana, USA

    “We realized we could use the smart sensor data we were gathering not just for immediate maintenance, but also for future infrastructure planning."

    - Kieran Fahey
    Long-Term Control Plan Director

  • Syndicat d'Eau de l'Anjou, Angers, France

    "I explained to my operators that I wanted to optimize their roles so they could spend more time in the field, reducing the distance between them and our customers."

    - Romain Lhermitte
    Director of Operations

  • Air Selangor, Malaysia

    "We have a lot of data but we need it to be meaningful – we have to be able to connect all the dots. Now, we have cultivated a digital working culture."

    - Ir. Abas Abdullah
    Acting Chief Executive Officer

  • City of Columbus, Ohio, USA

    "Getting visibility of the system has been crucial for our staff.  Previously, they were dealing with a wall of water. Now they have real-time information and can make data-driven decisions."

    -Holly Boyer, P.E.
    Project Manager

  • Buffalo Sewer Authority, New York, USA

    "The way we deliver our projects now is completely different from seven or eight years ago. Everybody is at the table. Our technology is no longer a black box."

    - Oluwole A. McFoy, P.E.
    CEO & General Manager

  • Howard County Water Department, Maryland, USA

    "When you show it, they get it - build a little and show where it has been successful."

    - Daniel L. Davis, P.E.
    Chief, Utility Design Division (Water/Sewer)

  • International Water Association

    "The right data will get you the right results. Quality data will help you avoid drowning in numbers."

    - Oliver Grievson
    IWA Digital Water Program Chair

Utility insights provide a blueprint to accelerate digital adoption. Learn more about the playbook and start charting your digital journey today!

Download White Paper

Hear from the experts on digital transformation

Ripple Effect: Accelerating digital transformation

Michele Samuels, Global Practice Manager of Asset Performance at Xylem, shares her perspective on how utilities can leverage digital twin technology to make incremental improvements and move from ripple to wave.

Sinking or Swimming in a Data-Enabled Water Utility

Hear from IWA Expert Oliver Grievson on how utilities can ride the wave of digital technology and avoid being wiped out by too much information.

How a digital working culture can transform utility operations

Ir. Abas Abdullah, Acting Chief Executive Officer of Pengurusan Air Selangor Sendirian Berhad, breaks down the essential role of smart technologies in tackling complex challenges and transforming operations.

Ripple Effect: How utilities are using digital tech to achieve operational excellence

Xylem's Chief Operating Officer, Matthew Pine, discusses how utilities globally are delivering on the digital promise to achieve operational excellence.

Take Digital Transformation to the next level with Xylem Vue powered by GoAigua

As a single, integrated software and analytics platform – built by utilities, for utilities – Xylem Vue powered by GoAigua supports utilities in delivering water more effectively and affordably to their communities. See how. 

Putting data to work to unlock the digital potential in Europe

Roxana Marin, Xylem’s Vice President of Central and Northern Europe, highlights some of the trends being set in Europe and outlines why digital is fast becoming an operational imperative to build resilience.

Learn More
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