Bienvenido a Avensor Support
El equipo de atención al cliente de Avensor está aquí para proporcionarle asistencia y apoyo. ¿Cómo podemos ayudarle hoy?

Cybersecurity is important to us
No, only you and Xylem have access to your operational and personal data.
A user can be idle for a limited time. If the idle time limit is reached, the user is logged out automatically. Idle time limits differ based on the application:
- Web - 30 minutes
- Mobile - 14 days
No, only you and Xylem can control your assets if the remote control service is enabled. Xylem never uses the remote control without your approval.
No, the data is encrypted and is not readable when in transit from a station to Avensor.