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Xylem Vue Thought Leadership: Navigating complexity in European water utilities

This interview explores the current digitalization landscape across the European water industry, highlighting both the diversity of approaches and the common challenges faced by utilities in different countries. Pedro Pina, Senior Director Client Development EU & EM at Xylem, and Chema Nebot, VP EMEA/APAC/BR at Idrica, discuss how fragmented digital maturity levels, legacy platforms, and regional-specific needs create a complex ecosystem. 

Despite this complexity, digital transformation is increasingly becoming a key enabler, breaking down silos between departments and facilitating collaboration among stakeholders. This interview illustrates the role that people play in transforming how utilities innovate and deliver value to communities.