Security researchers, customers, vendors, and industry partners can report Xylem product security vulnerabilities to security@xylem.com.. Xylem recommends that you encrypt confidential information sent to Xylem via email with PGP encryption; the Xylem PSIRT public key is available here.
Vulnerability Reporting
When reporting a vulnerability, please include the following information:
- Product name and version
 - Description of the potential vulnerability
 - Any special configuration required to reproduce the issue
 - Step by step instructions to reproduce the issue
 - Proof of concept or exploit code, if available
 - Potential impact
 - Any other relevant information