Over the last few years, the operation and maintenance of the large valves had declined due to focus being placed on other critical priorities. Without a consistent exercise routine for critical valves, the utility found that many of these valves were inoperable and, as a result, began to seek funding for valve replacements.

Developed in partnership with the American Water Works Association, this guide explores how utilities can adopt data-driven pipeline management strategies and features real-world utility success stories.

In 2020, real water loss in the town’s network peaked at 27 percent. Leaks were undermining the town’s critical water conservation efforts. Recognizing the urgency of the issue, the town is deploying innovative solutions to combat water loss and ensure a sustainable water supply.