2024 Sustainability Report
Learn how we're advancing a more water-secure world through collaboration with our customers, partners, and communities
2024 Sustainability ReportSustainability is at the core of our business strategy, reflecting our belief that advancing environmental stewardship and contributing to a more resilient society go hand in hand with financial success.
As water challenges — from scarcity to emerging contaminants — intensify, communities and businesses worldwide are increasingly prioritizing water security, focusing on the access and stewardship of safe, affordable, and resilient water resources to support sustainably healthy communities and prosperous economies. We are uniquely positioned to support them on their journey, providing innovative solutions and services that empower our customers to deliver clean water, treat wastewater, and protect public health within their communities.
A sustainability advantage to Xylem and our customers
Dear stakeholders,
Water is the foundation of healthy communities, resilient economies, and thriving ecosystems. But that foundation is under mounting stress. Water is becoming scarcer, weather patterns are becoming more volatile, and contaminants continue to threaten the safety and quality of our drinking water. These intensifying water challenges call for urgent action to safeguard our communities, serve as a catalyst for prospering economies, and secure reliable access to clean water for generations to come.
2024 Highlights
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Science-based targets approved
The Science Based Targets initiative approved Xylem’s 2030 science-based targets in December 2024.
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New 2030 Sustainability Goals
We announced our new 2030 Sustainability Goals aimed at accelerating water stewardship and advancing water security
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Employee volunteerism
79% of our ~23,000 employees volunteered more than 220,000 hours for Watermark, our corporate social responsibility program, impacting communities worldwide.
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All four 2025 Customer Sustainability Goals achieved
Having previously achieved three of four 2025 Customer Sustainability Goals, we delivered the fourth in 2024 — enabling customers to reduce more than 3.5 billion cubic meters of nonrevenue water since 2019.
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Sustainable supply chain
42% of our global supplier base by spend completed EcoVadis assessment and maintained an active scorecard.
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Enabled WASH access for 9+ million people in 5 years with Americares
Through our partnership, we have improved access to WASH services in 25 countries, with a focus on improving water, sanitation and hygiene in community health centers that serve people living with low incomes, in low-resource communities — those who are most affected by disease and disaster.
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Empowering digitalization of water
In December, Xylem acquired a majority stake in Idrica, a leading provider of water data management and analytics solutions. This strategic move, which combines Xylem’s existing digital water solutions portfolio with Idrica’s technology platform, empowers customers to address critical challenges with real-time insights. The combination enables a simpler, more powerful customer experience.
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Improved safety YoY
We achieved an injury frequency rate of 0.52, which is an improvement of more than 14% compared to 2023.
Xylem ESG ratings/Indexes
- EcoVadis: Silver (91st Percentile)
- CDP: Climate Change – B / Water Security – B
- MSCI: AAA
- ISS ESG Corporate Rating: Prime (Decile rank 1)
- ISS ESG Quality Score: Environment – 1 / Social – 1 / Governance – 2
Recognitions
- 2025 America's Most Responsible Companies - Newsweek (ranked #40 out of 600 overall; #4 out of 75 in Capital Goods industry)
- 2025 Clean 200 List – Corporate Knights (ranked #101 out of 200 companies)
- 2025 SDG 2000 Most Influential Companies - World Benchmarking Alliance
- 2025 America's Most JUST Companies – JUST Capital (ranked #118 out of 940 overall; #4 out of 49 in Industrial Goods industry)
- 2025 100 Most Sustainable Companies – Barron’s (ranked #6)
- 2025 Best Place to Work for LGBTQ Equality in the U.S. - Human Rights Campaign Foundation (5th consecutive year against new criteria)
- 2025 Best LGBTQ+ Workplaces in Mexico - Human Rights Campaign Foundation
- 2024 Net Zero Champion - Global Water Awards
Commitments
Xylem's 2024 Sustainability Report Downloads
Learn how we're advancing a more water-secure world through collaboration with our customers, partners, and communities
Xylem's 2024 Sustainability Report [PDF] | Xylem's 2024 Data Sheet [XLSX]