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From data overload to actionable insights: Why utilities need AI driven analytics

12/11/2025
Sensus Utility Infrastructure Making Connections (Sensus)

Utilities today are drowning in data. Smart meters, billing systems and geographic information systems generate terabytes of information every year—yet turning that data into meaningful decisions is painfully slow. Engineers spend hours exporting spreadsheets, writing SQL queries and stitching reports together. Meanwhile, executives want to know which circuits are overloaded, which leaks are costing money and where to invest next. With electric demand projected to rise 2.5% annually through 2035, driven by electric vehicles and data centers, the gap between data collection and actionable insight is widening.

Enter Xylem Data Lake (XDL)—a game-changer for utilities.

Simplifying complexity with Xylem Data Lake

XDL changes this story. Instead of bouncing between disparate systems, users upload their meter, CIS and GIS data into a single, secure repository. A built‑in BI tool lets anyone, engineer or executive create dashboards with drag‑and‑drop charts or schedule automated reports. No SQL required.

Within minutes, users can:

  • Analyze how many outages occurred last quarter
  • Compare load profiles across feeders
  • Monitor pump pressures—all without toggling between multiple apps

AI features go even further: a natural‑language interface translates questions like “Where are my highest losses?” into SQL behind the scenes. You get answers in plain English, not code.

From data hoarding to data empowerment

The result is a culture shift from data hoarding to data empowerment. Utilities can act on issues as soon as they arise.

For example, utilities can:

  • Detect leaks before they escalate into costly bills
  • Redirect crews in real time during outages
  • Free up analysts to focus on improving reliability and customer satisfaction instead of wasting time on manual data wrangling

And because XDL is read‑only, it never alters your source systems, preserving data integrity while fostering innovation When every department operates from the same source of truth, planning is more transparent, decisions are faster and investments are easier to justify. That’s what turning overload into insight looks like.

Xylem Data Lake: The future of utilities and insight-driven decisions

In a world where data is growing exponentially, utilities can no longer afford to let valuable insights slip through the cracks. Xylem Data Lake bridges the gap between data collection and decision-making, empowering utilities to thrive in an increasingly complex landscape.