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Supply Chain

With more than 10,000 Suppliers around the world, we’re aware of the great social and environmental impact of our supply chain. We work in close partnership with our suppliers to adhere and champion responsible business practices that strengthen the environment, global economy and society, creating a safer and more equitable world.

Sustainability is not only the right thing for businesses to do, it is the smart thing to do. Sustainable business practices are key to building a firm foundation to deliver shared value and innovation, uphold high governance standards and drive employee and stakeholder engagement.

We hold our suppliers to the same high ethical standards as we do ourselves. For that reason, all suppliers are expected to adhere to our Supplier Code of Conduct. In accordance with our procurement processes, all suppliers are required to be in alignment with our business standards, product quality, process capabilities, and commitment to sustainability.

2025 Company Sustainability Goals (Supply Chain)

  • Driving transparency:

    Require suppliers to disclose sustainability information via EcoVadis or equivalent 

  • Mitigate Sustainability Risk

    Engage Sustainability Critical suppliers in audit program and corrective action plans

  • Reduce Environmental Impact

    Suppliers will provide Scope 1 & 2 GHG emissions and water usage via CDP Supply Chain

  • Commit to Safe Water and Sanitation for All

    Suppliers will take the WASH Pledge for the workplace

  • Embrace Diversity

    Implement a supplier diversity program in the US and increase diverse supplier spend

Read more in the Xylem 2024 Sustainability Report
Safe WASH as part of Supply Chain Resiliency
Case Study

Safe WASH as part of Supply Chain Resiliency

Xylem shared at World Water Week how addressing WASH with our suppliers is key to not only our Sustainability strategy but also to strengthening our Supply Chain resiliency. Since January 2020, more than 450 of our suppliers have committed to the WASH Pledge.

Water, Sanitation and Hygiene are key elements of Health and Safety across our supply chain; the COVID-19 pandemic made the connection between WASH and business resiliency even more evident.

Procurement teams globally were fast to embrace WASH as a key pillar of our Supply Chain Strategy. In 2021, teams in the Asia Pacific region onboarded 200 suppliers in total with a majority located in India. These teams embedded WASH within their procurement processes, striding past their targets and having a positive impact on their communities.

“Xylem has set a new standard in mobilizing suppliers to take action on water, sanitation and hygiene (WASH) via the WASH Pledge, which will result in a significant impact towards our global goal SDG6:  universal access to safely managed water, sanitation and hygiene.  We applaud Xylem for their commitment to WASH and for raising the bar on leading practice in corporate WASH stewardship.”

Cheryl Hicks, Senior Advisor, WASH4Work, United Nations Global Compact CEO Water Mandate

Encouraging our suppliers to take the WASH Pledge for the workplace
Committing to People's Health

Encouraging our suppliers to take the WASH Pledge for the workplace

As a water technology company, we believe that committing to the WASH (Water, Sanitation, and Hygiene) Pledge is not only the right thing to do — it’s essential as global water challenges intensify and put communities at greater risk. We look forward to working with our suppliers to formalize our shared commitment to access to safe water, sanitation, and hygiene across all workplaces in our direct supply chain. 

Learn more and join the program 

Request that our suppliers disclose sustainability information via EcoVadis or equivalent
Driving Supplier Transparency

Request that our suppliers disclose sustainability information via EcoVadis or equivalent

As a signatory of the United Nations Global Compact, we are committed to upholding fundamental responsibilities in the areas of human rights, labor, environment, and anti-corruption. To measure and enhance social impact across our supply chain and reinforce responsible sourcing practices, we ask our suppliers to report to EcoVadis or an equivalent platform to evaluate their sustainability performance. 

“For us, it starts with data” – Austin Alexander, VP, Sustainability and Social Impact 

Learn more and join the program

Suppliers will provide Scope 1 & 2 GHG emissions and water usage information via CDP Supply Chain
Reduce our Environmental Impact

Suppliers will provide Scope 1 & 2 GHG emissions and water usage information via CDP Supply Chain

Water is at the very center of global climate change risk. As climate change creates greater hydrological variation around the world, policymakers, regulators and the public are increasingly looking to utility providers to do more to solve critical water challenges for your communities today, and to mitigate growing problems that threaten the future.
The water sector also has an important role to play in the mitigation of greenhouse gas (GHG) emissions.
It is our responsibility to work with our suppliers to make sure we capture the water usage and GHG emissions in our supply chain; that we partner to continuously improve our performance against science-based targets.

Learn More & Join the program 

Attract small businesses and suppliers in the U.S. that reflect the broad spectrum of markets we serve through our Supplier Opportunity Program
Stregthening our Supplier Base

Attract small businesses and suppliers in the U.S. that reflect the broad spectrum of markets we serve through our Supplier Opportunity Program

We are committed to attracting a high-caliber supply chain, including small businesses and suppliers that reflect the broad spectrum of markets we serve. Our Supplier Opportunity Program focuses on generating economic value, creating job opportunities, and fostering innovation through increased competition, strategic sourcing, and building relationships with a range of businesses across the United States. 

Learn more and join the program

Engage suppliers in sustainability initiatives through audit program and corrective action plans
Mitigating Risk

Engage suppliers in sustainability initiatives through audit program and corrective action plans

We have built a comprehensive and scalable supply chain risk management program focused on identifying, assessing, and mitigating supplier risks. This program helps reduce overall exposure by proactively addressing potential concerns and responding swiftly to emerging risks. Our approach consists of two key phases: proactive risk management and reactive risk mitigation.

Additional Supply Chain Resources

Supplier Code of Conduct

Efforts to Combat Modern Slavery 

Read more in Xylem's 2024 Sustainability Report

Conflict Minerals Policy Statement