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Cyber Security for Water Utilities

Cybersecurity is the protection of a computer system and networks from disruption, manipulation, theft, or damage of the services they provide. Cybersecurity as a Service is an outsourced data and network protection system that lowers security costs and reduces risk by leveraging external expertise.

Why is cybersecurity important to water?

  • Cybercrime is predicted to cost the world $10.5T USD / 9.8T € in 2025, up from $3T USD / 2.8T € in 2015
  • 150 Vulnerable components​ used in water and wastewater systems​
  • Number of threat actors and incidences increasing​: multiple threat actors shown to specifically target water and wastewater infrastructure globally
  • 20,000 Utility employees​ say cyber threats are what they fear could have the biggest impact on operations​

Questions to Ask Potential Vendors

How do you choose the right digital vendor provider and partner? How can you be sure that your vendors are trustworthy and reliable? By asking about how a provider delivers, not just what they deliver, you’ll gain better insights.

Xylem is a partner with MITRE and others in the development of a System of Trust Framework, which provides a taxonomy of ways to build trust in suppliers, their supplies, and their services. The following questions represent examples from the System of Trust that align with what Xylem asks its suppliers.

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